Effective Date: December 18, 2025

This Privacy Policy describes how GROUNDING LLC, a Texas limited liability company (“Company,” “we,” “us,” or “our”), collects, uses, discloses, and protects your information when you access or use Dataciter, including our website, software, tools, APIs, and any related services (collectively, the “Service”).

By using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide when using the Service, including:

Account Information: Name, email address, password, and company name when you create an account
Payment Information: Billing address and payment method details (processed by our third-party payment processor)
Website URLs: URLs you submit for analysis and optimization
Business Information: Company details, contact information, and other data you provide for structured data generation
Communications: Information you provide when contacting customer support or corresponding with us

1.2 Information Collected Automatically

When you use the Service, we automatically collect certain information, including:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages viewed, features used, time spent on the Service, referring URLs
Log Data: Access times, error logs, and diagnostic information
Cookies and Similar Technologies: Information collected through cookies, pixels, and similar tracking technologies

1.3 Information from Third Parties

We may receive information from third-party services that you connect to the Service, such as:

Google Search Console data (with your authorization)
Google Ads data (with your authorization)
GitHub repository information (with your authorization)
Website hosting platform data (with your authorization)

2. How We Use Your Information

We use the information we collect for the following purposes:

Provide the Service: To analyze websites, generate optimization recommendations, create structured data files, and deliver the features you request
Account Management: To create and manage your account, process payments, and provide customer support
Improve the Service: To understand how users interact with the Service, identify bugs, and develop new features
Communications: To send you service-related notices, updates, security alerts, and promotional messages (with your consent where required)
Security: To detect, prevent, and respond to fraud, abuse, or security incidents
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Analytics: To analyze trends, usage patterns, and the effectiveness of our Service

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

Cloud hosting and infrastructure providers
Payment processors
Analytics providers
Customer support platforms
Email service providers

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, including:

Court orders or subpoenas
Government or regulatory agency requests
Law enforcement investigations

3.3 Business Transfers

If we are involved in a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you the Service. We may also retain and use your information as necessary to:

Comply with legal obligations
Resolve disputes
Enforce our agreements
Protect our legitimate business interests

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure authentication mechanisms
Regular security assessments and audits
Access controls limiting who can view your data
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Portability

You have the right to access the personal information we hold about you and to receive a copy in a portable format.

6.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions required by law or legitimate business purposes.

6.4 Opt-Out of Marketing

You can opt out of receiving promotional communications from us by clicking the “unsubscribe” link in any email or by contacting us directly.

6.5 Cookie Preferences

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Note that disabling cookies may affect the functionality of the Service.

6.6 Do Not Track

Some browsers include a “Do Not Track” feature. The Service does not currently respond to Do Not Track signals.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with the Service. Types of cookies we use include:

Essential Cookies: Required for the Service to function properly
Analytics Cookies: Help us understand how users interact with the Service
Preference Cookies: Remember your settings and preferences

8. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

9. Children's Privacy

The Service is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions as described in this Privacy Policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
Right to Delete: You can request deletion of your personal information
Right to Opt-Out: You can opt out of the sale of your personal information (note: we do not sell personal information)
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us at luke@grounding.dev.

12. Texas Privacy Rights

If you are a Texas resident, you may have additional rights under Texas law, including the Texas Data Privacy and Security Act (if applicable). You may have the right to:

Confirm whether we are processing your personal data
Access your personal data
Correct inaccuracies in your personal data
Delete your personal data
Obtain a copy of your personal data in a portable format

To exercise these rights, please contact us at luke@grounding.dev.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

GROUNDING LLC
Email: luke@grounding.dev
Website: dataciter.com

We will respond to your request within a reasonable timeframe, and in any event within the time required by applicable law.